Business Analyst // Online // Customer Journey // User Experience

For a large financial enterprise, we are looking for a Business Analyst that would make a positive impact on the customer experience. You will be a part of a project aiming to migrate to a new business platform and simultaneously keep the current production environment running.


  • Translating business related questions and challenges into functional and technical solutions.
  • Support and guide the squads and product owners with these renewing solutions and contribute to the implementation of the new business platform.
  • Optimize the online presence and give our customers excellent experience.
  • Challenge and coach team members


  • Completed a bachelor or master’s degree in computer sciences, Communication, Business IT or similar;
  • 3-5 years’ experience in translating business and end-user interests to IT solutions;
  • Experience with User Experience projects and customer journeys;
  • You are fluent in English and Dutch (both verbal and written)
  • Strong business analytical, problem-solving, communication and decision-making skills;
  • You should be able to explain technical scenarios to a non-technical product owners
  • Knowledge and experience in working agile, scrum and information management methods;

We are looking forward to receive your application and disclose more details about this amazing opportunity!

Contact: +31 (0)20 299 4057 |

Job Information

Job Reference: 1905BS_1589880954
Salary: excellent
Salary From:
Salary To:
Job Industries: Banking
Job Locations: North Holland
Job Types: Contract

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